The dining room was quiet.
Beige leather booths and antique pine paneling filled the quaint space as plastic flower bouquets sat atop empty glass tabletops inside the Elsmere-area India Palace, a family-run locale that has remained seemingly preserved in time during its 31-year run.
Only the sole, sprightly voice of Pinky Kumar could be heard amid clattering pots in the adjacent kitchen where her husband, Sushil Kumar, prepared the restaurant’s traditional fare. Nearby, the flickering fingers of a smoldering fire could be seen inside the clay tandoor oven where the restaurant’s signature naan is made.
The pair opened the mom-and-pop restaurant on North Maryland Avenue in 1991 and now offer only takeout with reduced hours, hoping to protect themselves and their customers during the COVID-19 pandemic and ever-changing regulations.
While India Palace weathered over three decades of change, the pandemic took a toll.
Like millions of other Americans, the pair – who are in their late 50s and 60s – must continue to protect themselves from the virus as regulations are lifted and the country attempts to move on from the pandemic.
But the hushed takeout-only dining room shouldn’t be mistaken for a lack of clientele or recognition.
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The establishment was one of the first Indian restaurants in the state and the Kumar family has since nourished long-standing relationships with their customers, attending their graduations, weddings and even funerals over the decades.
For customers, the locale has come to represent a warm, welcoming hearth where they can gather and break bread with their family, both biological and found.
“They’re just like my family,” Pinky said.
The third child
Sushil has been the restaurant’s sole chef for over three decades.
One of nine children, he learned to cook from his mother and developed his passion for the craft in high school when he began to help cook for his family. In 1984, Sushil immigrated to New York and began to contemplate opening a restaurant specializing in his mother’s style of cooking here in the U.S.
In 1987, Sushil and Pinky married in India before opening the restaurant a few years later on the bustling brick corner near Elsmere. The restaurant, which specializes in Mughlai and Tandoori cuisine, grew a loyal following through word of mouth and developed an eager audience from employees of the various Wilmington-based companies, including DuPont.
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The Kumar family eventually grew, too, alongside the restaurant, which is argued to also be a part of the kin.
“I feel like this is their third child,” said Hena Kumar, daughter of Sushil and Pinky.
Hena and her brother grew up in the restaurant, she said. After coming home from school, the siblings would sometimes fall asleep in the back room of the restaurant, and in high school, they began to help out.
“It was just amazing seeing my parents start a business and actually have it sustained for so many years,” Hena said.
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As Hena got older, she remembers receiving cards from customers congratulating her on her graduation from high school, college, and eventually law school.
“It’s such a personal touch that it affects you and stays with you throughout your lifetime,” she said. “People who you haven’t even met, or maybe met once or twice, are wishing well for you.”
‘Just like my family’
Three small handprints stood showcased on the kitchen window inside the restaurant with each one traced in a different colored marker onto a large, makeshift greeting card. Eight hearts adorned the card alongside a message from the children of 15-year regular Colby Mullens.
“Dear Pinky and Sushil, we miss you!” the card read in multicolored marker lettering. “We can’t wait to eat at the restaurant again. Stay healthy, stay happy, stay safe. Love, the Mullens family.”
The card had been drawn by the Mullens children at the onset of the pandemic when the restaurant cut its lunch hours and shifted to take-out only. The children made the card because they were disappointed they couldn’t go inside the restaurant and wanted Pinky and Sushil to know they were missed.
“They’re wonderful people,” Mullens said in regard to the Kumar family. “Not only is the food very good, but it’s kind of a family atmosphere where you feel spoiled and they take care of you as if you were one of them.”
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Next to the greeting card, a leaflet from the funeral service of another longtime customer also stood taped to the window. Following the man’s death, the Kumar family attended the services and placed the handout with the customer’s picture near his regular table.
Hena recalled those difficult phone calls with her mother over the years, telling her that a customer had passed away.
“My mom would be in tears,” she said. “It’s someone that they’ve known for so many years so they take it as one of their friends or one of their family.”
After nearly 32 years, the family has also played a part in dozens of customer celebrations and life events. One regular, Sushil recalled, had her bridal shower catered by the restaurant and took the food herself from Delaware to New York.
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The Kumar chosen family has also grown alongside their customers, attending the college graduations and weddings of former toddlers who were first carried through their doors decades before. Customers who had some of their first dates in the storied dining room are now married and bringing their children to eat at the same tables.
“It’s been a very personal family-like relationship with most of or all of their customers,” Hena said.
When longtime customers call, they don’t even need to utter their order before Pinky recognizes their voice and repeats their regular order back to them. It was through her gracious and lively interactions with customers that Pinky learned English.
“I can bring any part of my family and go and they feel the same way,” Mullens said, “just the warm, welcoming atmosphere where you get good food on top of good companionship.”
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The tranquil silence of the dining room was broken on a recent rainy afternoon.
A customer walked in to pick up his take-out order and as he was hauling the hefty bags out the door, Pinky called out:
“Say hello to everybody! I hope your family loves this food.”
Even amid the ongoing pandemic, the Kumar family continues to grow, bringing new members into the lineage that began with a dream of mom’s cooking on a brick corner along Maryland Avenue.
India Palace can be found at 101 N. Maryland Ave. in Wilmington. It’s open Tuesday through Sunday from 5 p.m. to 9 p.m.
Contact the reporter at jcastaneda1@delawareonline.com or connect with him on Twitter @joseicastaneda.