As Hertz is fighting claims in Delaware court that it misled police into arresting dozens of customers on false auto theft reports, the car rental company’s new CEO has promised to “do right” by its customers and resolve the issue “very, very, quickly.”
“This is among the first things I have started to look to take care of and deal with in the first 30 days I have been at the company,” Stephen Scherr, who took over as CEO on Feb. 28, told CNBC. “We will do right where our customers have been negatively affected.”
Hertz is facing lawsuits claiming it took part in “egregious business malpractices,” according to filings in the U.S. Bankruptcy Court in Wilmington involving 230 plaintiffs seeking more than $500 million in damages.
