HANOVER COUNTY, Va. (WRIC) — Brightspeed customers in Hanover County experienced issues calling 911.
On Monday, Dec. 25, at 8:46 p.m., a spokesperson for Hanover Emergency Communications reported that customers of Brightspeed — a home, internet and TV service provider — in the Beaverdam area were expected to experience issues contacting 911.
Brightspeed customers in Hanover were advised to use alternative methods to contact emergency services, such as using a cell phone or calling the non-emergency number at 804-365-6140.
At 10:21 p.m., Brightspeed reported that the issue had been resolved, according to officials.
