Many Instagram users have been locked out of their accounts as a result of an outage that began on Monday morning (October 31), and many are being told that their accounts will be suspended.
The photo-sharing app owned by Meta Platforms Inc, said that it was investigating a problem that was preventing thousands of its users from using the service.
Accounts of some Instagram users were suspended as a result of the outage. One user said that in order to reinstate a suspended account, the app had requested their email and phone number.
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Instagram said on its Twitter account: “We’re aware that some of you are having issues accessing your Instagram account. We’re looking into it and apologize for the inconvenience.”
According to the outage-tracking website Downdetector, which compiles status updates from several sources including user-submitted faults on its platform, about 7,000 Instagram users were impacted. There’s a chance that many more customers are being impacted by the outage.
Users react over outage:
Sooo apparently my instagram account no longer exists? #instagramdown @instagram please resolve this issue because I have 10+ years worth of memories on there. DONT LOGOUT IF YOU GET THE ERROR!
— krista❀ (@kprak__xo) October 31, 2022
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