He said he wondered if those were his final minutes.
“I told my mom and my co-worker what was happening and it was heartbreaking because I didn’t know if this was the last time I would speak to them,” Neff said.
Susan Menasion was at Macy’s Saturday night waiting for her daughter who was in the bathroom when an employee told her she had to go into one of the store’s storage areas. She told the worker she wasn’t going anywhere without her daughter and granddaughters.